Faqs

  • Are your peptides for human use?

    No. All peptides and compounds sold by Australian Peptide Store are strictly for laboratory research use only. They are not intended for human consumption, therapeutic, or veterinary use.

  • What purity are your peptides?

    All of our peptides are ≥99% pure (HPLC tested) and supplied with a Certificate of Analysis (COA) verifying their identity and quality.

  • Where are your peptides made?

    We partner with worldwide researchers to source products that meet only the highest quality control standards. All products are independently tested before being shipped to ensure quality and purity.

  • How should peptides be stored?

    Peptides should be stored in a cool, dry environment (2–8°C), away from direct sunlight and humidity. Once reconstituted with bacteriostatic water, they should be refrigerated and used promptly for research applications.

  • What payment methods do you accept?

    We accept major payment options including: Direct Bank, Deposit. All transactions are encrypted and secure.

  • Can I return or exchange a peptide?

    Due to the nature of research materials, we cannot accept returns once a product has been opened or shipped — unless the item arrives damaged or incorrect. For more details, please review our Return & Refund Policy.

  • What if my order arrives damaged or incorrect?

    If your order arrives damaged, incomplete, or incorrect, contact us within 48 hours at Australianpeptidestore@gmail.com with your order number and a photo of the issue. We’ll promptly investigate and offer a replacement, refund, or store credit.

  • How do I reconstitute peptides?

    Reconstitution should only be performed by qualified professionals in a research or laboratory setting. We cannot provide mixing instructions for safety and compliance reasons.

  • What does “lyophilized” mean?

    Lyophilized (freeze-dried) peptides are supplied as a stable powdered form that preserves their structure until reconstitution. This allows for longer storage life and easier transport.

  • Do you sell bacteriostatic water?

    Yes, we supply bacteriostatic water for research reconstitution purposes. It can be ordered alongside your peptide products for convenience.

  • Are your products legal in Australia?

    Yes. Our products are legal for laboratory and research use under Australian law. They are not scheduled substances when used for in-vitro, analytical, or educational research.

  • Do I need a license to purchase peptides?

    No license is required for legitimate research or laboratory use within Australia. By purchasing from our store, you confirm you are a qualified professional or researcher acting within applicable regulations.

  • Are your peptides for human use?

    No. All peptides and compounds sold by Australian Peptide Store are strictly for laboratory research use only. They are not intended for human consumption, therapeutic, or veterinary use.

  • What purity are your peptides?

    All of our peptides are ≥99% pure (HPLC tested) and supplied with a Certificate of Analysis (COA) verifying their identity and quality.

  • Where are your peptides made?

    We partner with worldwide researchers to source products that meet only the highest quality control standards. All products are independently tested before being shipped to ensure quality and purity.

  • Do you provide Certificates of Analysis (COAs)?

    Yes. Every peptide batch is accompanied by a COA, available upon request.

  • How should peptides be stored?

    Peptides should be stored in a cool, dry environment (2–8°C), away from sunlight and humidity. After reconstitution, they should be refrigerated and used promptly for research purposes.

  • What payment methods do you accept?

    They accept major payment methods including direct bank deposit. All transactions are encrypted and secure.

  • Can I return or exchange a peptide?

    Returns are not accepted once products are opened or shipped, unless the item is damaged or incorrect.

  • What if my order arrives damaged or incorrect?

    Contact support within 48 hours with your order number and photos. A replacement, refund, or store credit will be provided after review.

  • How do I reconstitute peptides?

    Reconstitution must only be performed by qualified professionals in a laboratory setting. Instructions are not provided for safety reasons.

  • What does “lyophilized” mean?

    Lyophilized peptides are freeze-dried into a stable powdered form, allowing longer storage and easier transport.

  • Do you sell bacteriostatic water?

    Yes, bacteriostatic water is available for research reconstitution purposes and can be ordered with peptides.

  • Are your products legal in Australia?

    Yes, products are legal for laboratory and research use in Australia, but not for human use or therapeutic applications.

  • Do I need a license to purchase peptides?

    No license is required for legitimate research use. Buyers must be qualified professionals complying with regulations.